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You develop and improve IT standard solutions in the area of Site Infrastructure /Site Security and Production
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You carry out global and local IT projects with a focus on Site Infrastructure /Site Security and Production at Evonik sites
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You provide project consulting, taking into account business, production and functional requirements
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You gather customer requirements and create concepts that meet business needs
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You work in a team on standard products for Site Infrastructure /Site Security and Production to provide services to the business and create added value for Evonik
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You control the life cycle of products and review the market to improve existing solutions
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You identify potential problem areas and propose remedial actions
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You collaborate with other Evonik departments (e.g. business units, engineering, other IT functions)
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You take on the management of internal and external partners
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You actively support internal business partners in the areas of site infrastructure / site security and production
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You drive project management in all aspects from project preparation to project closure and work closely with senior management
IT System Expert (m/f/div) Infrastructure
Evonik Industries AG • Hanau, Marl (Westfalen)
Hanau, Marl (Westfalen)
What you can expect
At Evonik, a leading global specialty chemicals company, an (IT) world full of opportunities awaits you: With nearly 900 employees worldwide, our IT stands for state-of-the-art apps and technologies with which we develop innovative IT solutions for our products, services, business and production processes in close cooperation with our business. 33,000 colleagues in over 100 countries rely on us to enable them to work and communicate with our IT systems anytime, anywhere.
At Site & Production Services, we have a local presence all over the world. We digitize and operate the IT systems for production, laboratory, logistics and sites.
Do you love the challenge that comes with a dynamic IT environment with over 260 company locations? Then come and join us. We look forward to getting to know you!
Your duties
Your profile
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You have a bachelor or master’s degree in IT or a related field with 5+ years of experience or 10+ years of professional experience with expertise in the areas of information technology, consulting /project management, client and server operating systems, databases as well as in the area of network technology and security
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You have experience in leading complex projects
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You have exemplary project management skills covering inception to completion
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You are attentive to timely support of customer incidents and requests
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You have excellent oral and written communication skills in German and English at the level C1
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You enjoy working in a team and this mainly in an international environment, whereby you are expected to make short business trips domestically and abroad
Our offer
With us, performance-based compensation and support for your personal development and professional qualifications are not the only things you can expect as a matter of course. Discover your other benefits with us:
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Flexible working hour models
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Mobile working
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Onboarding and mentoring programs
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Company pension plan
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Supplementary insurance
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Employee stock options
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Support for maintaining mental fitness
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Meal and nutrition programs for employees
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Sports and exercise programs
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Childcare facilities, childcare allowance, vacation program for children
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Support services for caring for relatives (e.g. time-off from work)
Job-ID: R15135
We at Evonik
When data transmission at one of the more than 200 sites in the Evonik network breaks down, Michael and his colleagues in WAN Incident Management are called upon to track down the cause and arrange for it to be remedied. Thanks to good technical equipment, the family man can also work flexibly from home. "Even if it's sometimes stressful, I have the right work-life balance," he says.
Michael, tell us something about yourself and your job
I trained as an IT specialist at Evonik in Marl and, at the same time, completed a degree in business informatics at the FOM. After my training in 2009, Evonik took me on, and since then I've always worked in the WAN area, the wide area network that connects all Evonik sites. For the past ten years or so, I've been working with six other colleagues on global WAN incident management – ensuring that incidents in the WAN are resolved as quickly as possible. I'm also technically responsible for Evonik TV, which can be used at all sites to display individual news and information on screens, for example in the cafeteria or plants.
What exactly does your job as WAN Incident Manager involve?
When an incident occurs, it has to happen quickly; after all, the goal is to keep the sites operational. I then evaluate log files from routers and the data from our WAN monitoring systems and communicate closely with the responsible colleagues on site, our telecommunications provider and our WAN and cyber security experts. Once the cause has been identified, I make sure that the incident is resolved quickly. I'm the link between the site, IT, and the provider, so to speak.
At Evonik, more than 200 sites worldwide are connected via WAN, but there are only seven WAN incident managers. How does that work?
On the one hand, we have sophisticated monitoring systems that sound an alarm when a defined threshold is exceeded. In many cases, this allows us to detect faults at a very early stage and respond quickly – ideally before users feel the effects. Here we benefit from the fact that we use software-defined SD-WAN worldwide; this makes it easy to monitor networks. And, of course, we maintain close contact with the sites and are always up to date if there are problems somewhere. In addition, our team is spread over three continents, so we cover all time zones 24/7. That works extremely well.
What do you like about your job?
That it is so communicative. Through my work, I have contact with a lot of colleagues in the Group, and I also feel very comfortable in my team – people know and trust each other. In addition, I am so well equipped technically that I can work from home at any time and access the various systems. I have three children, so I have a good work-life balance. Our twins have already caught on, too: they already enjoy
