IT Admin Network (Junior IT person)

RESPONSIBILITIES

• Provide advice, training, and assistance to users to resolve queries and ensure the applications/website capabilities are well understood by the business.
   

• Resolve queries from internal or external customers or suppliers by providing information on complex processes and the related policies, referring to others where necessary for interpretation of policy.
   

• Identify, within the team, instances of non-compliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these and escalating issues as appropriate.
   

• Provide fault isolation and resolution for complex challenges to limit and address issues promptly.
   

• Interpret data and identify possible answers. Involves navigating a wide variety of processes, procedures and precedents.
   

• Perform website/applications software tests and respond to user emails to monitor, diagnose, and correct performance issues.
   

• Design distribution of basic database resources and provide physical modeling and design services to tune database applications for optimum performance.

REQUIREMENTS

• High School / FE College (2 A Levels)
   

• Experience  enables job holder to deal with the majority of situations and to advise others.
   

• Uses clear and effective verbal communications skills without supervision and provides technical guidance when required on expressing ideas, requesting actions and formulating plans or policies.
   

• Supports business processes without supervision by understanding and effectively using standard office equipment and standard software packages, while providing technical guidance as needed.
   

• Works with guidance (but not constant supervision) to develop appropriate plans or perform necessary actions based on recommendations and requirements.
   

• Works under guidance (but not constant supervision) to analyze data trends for use in reports to help guide decision making.
   

• Works with guidance (but not constant supervision) to achieve full compliance with applicable rules and regulations in management and/or operations.
   

• Needs guidance (but not supervision) to communicate with other people by speaking in a clear, concise and compelling manner.
   

• Works with guidance (but not constant supervision) to review and create relevant, lucid and effective reports.

Your Application
 

To ensure that your application is proceeded as quickly as possible and to protect the environment, please apply online via our careers portal. Further information about Evonik as Employer can be found at https://careers.evonik.com. 

Please address your application to the Talent Acquisition Manager, stating your earliest possible starting date and your salary expectations.

Your Talent Acquisition Manager:

Kelly Wong [C], Kiyomi Iwano （岩野 希代美）

Company is

Evonik Malaysia

Job-ID R35775