System Expert komplex

What we offer

Explore a world of opportunities with us. Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more comfortable. At Evonik, you have the chance to explore, thrive, and grow alongside 33,000 colleagues. Among attractive career paths and high-quality development programs, we not only offer performance-based remuneration and occupational health benefits but also hybrid and flexible working environments with #SmartWork. Bring your fresh perspective, develop your strengths, break out your mold, and find a career that fits your dreams with us.

Click on the link below to learn what our employees have to say about Evonik:

https://careers.evonik.com/en/about/meet-the-team/

•    Responsible for IT Services within the global Collaboration team, focusing on Microsoft Exchange/Outlook, Microsoft Bookings, Microsoft Places, and/or similar applications.
•    Design solutions in line with industry best practice and provide third-level escalation for global infrastructure solutions.
•    Drive technological advancements and architectures to increase the value of digital capabilities, either through platform improvements, reduction of costs, or the implementation of new services.
•    Recommend, and participate in, the design, development and maintenance of the digital capabilities within the enterprise architecture. 
•    Collect business requirements through interviews, document analysis, workshops, and workflow analysis, to express requirements in terms of user roles and goals. 
•    Document "as is" and "to be" processes, then manage the changes required to migrate to the "to be" capability. 
•    Maintain a deep understanding of current technology, platform management, scripting practices, and future trends through ongoing education and self-learning.
•    Conduct feasibility studies from a technological and organizational perspective, on implementing changes to business processes, products, or business unit structure, then document findings and complete cost-benefit analysis.
•    Ensure organizational data compliance and support governance activities.
•    Lead data migrations during organizational acquisitions and divestitures. 
•    Perform troubleshooting, oversee support requests, and assist with managing internal and external service providers. 
•    Assist with Provider Management and liaise with IT Providers.
•    Conduct user training and promote utilization of Microsoft 365 and collaboration applications.
•    Drive multinational and cross functional collaboration & communication.
•    Willing to travel occasionally when required (Regional & International).

•    University / Post Graduate (Master’s Degree) in IT or equivalent.
•    Minimum 5 to 7 years of relevant experience.
•    Experience in Microsoft Office 365 implementation, support, and administration with technical expertise in Microsoft Exchange and Outlook.
•    Experience with Microsoft Bookings and Microsoft Places a plus.
•    Basic PowerShell knowledge is required; experience is an advantage.
•    Experience in O365 governance is a plus.
•    Experience with Micro Focus Service Management Automation X (SMAX) is an advantage.
•    Open minded, highly adaptable, self-directed, motivated, and inquisitive individual, with analytical and “big picture” thinking capabilities. 
•    Knowledge of ITIL processes, including change management, is a plus.
•    Ability to handle most situations independently or working within a team.
•    Experience directing  people and other resources to achieve results within limited timeframes.
•    Ability to analyze data trends for use in reports to guide decision-making.
•    Support business processes with a comprehensive understanding and effective use of standard office equipment and software packages, while providing guidance and training to others.
•    Ability to acquire, organize, protect, and process data to fulfill business objectives.
•    Ability to develop, monitor, interpret, and understand policies and procedures, ensuring they align with organizational strategies and objectives.
•    Ability to plan, organize, prioritize, and oversee activities to efficiently meet business objectives.
•    Ability to understand the importance of IT solutions to the business, with an in-depth knowledge of corporate and technical standards and policies.
•    Excellent communication skills and ability to speak in public, experience conducting virtual and in-person training, is a plus.
•    Experience working on project teams and leading small IT projects preferred.
•    This position is integrated into a global support organization. Work must be coordinated with other disciplines, regionally and worldwide.
•    Must be able to work a flexible schedule when needed to interact with global colleagues ( early or late meetings).
•    Proficiency in German and English languages.

Your Application
 

To ensure that your application is proceeded as quickly as possible and to protect the environment, please apply online via our careers portal. Further information about Evonik as Employer can be found at https://careers.evonik.com. 

Please address your application to the Talent Acquisition Manager, stating your earliest possible starting date and your salary expectations.

Your Talent Acquisition Manager:

Kelly Wong [C]

Company is

Evonik Industries AG

R37492