- Provides on-going 2nd level support, including troubleshooting and resolving incidents and fulfilling service & support requests, on SAP Integrated Business Planning (IBP), SAP APO/SCM, Production Planning for Process Industries to end users in a timely and efficient manner.
- Assists in management and execution of the run activities of Evonik’s Forecast to Produce (Production) solutions.
- Identifies areas with high support demand caused for example by process inefficiencies or insufficient training or testing and proposes ideas for improvement.
- Identifies issues by root-cause analysis and coordinates with Forecast to Produce (Production) Build team and other organizational units within IT to eliminate the problems.
- Participates in the review of existing knowledge articles for the relevant process. Follows-up with authors / reviewers as needed in cases where target dates are missed. Proposes additional ideas for knowledge articles and assigns authors, reviewers, and target dates.
- Identifies areas where there is a need for knowledge transfer workshops, to enable the 1st and/or 2nd level support teams to support an existing or new processes and solutions. Help organize and schedule the workshops.
- Works closely with the Forecast to Produce (Production) Build team and other organizational units within IT to ensure a smooth transition of new Forecast to Produce (Production) functionalities.
- Takes care of knowledge management and transfer of knowledge to colleagues.
- Provides ad hoc training to end-users on Evonik best practice solutions.
Consultant – Forecast to Produce (Production-IBP)
Evonik Industries AG • Selangor
Selangor
ab sofort
Was wir bieten
Sie arbeiten gemeinsam mit einem Team an spannenden und herausfordernden Themen in einem hochmodernen, innovativen und kreativen Umfeld. Eine intensive Einarbeitung "on the job" mit kompetenten Kollegen garantiert einen schnellen Einstieg in die eigenverantwortliche Aufgabenbearbeitung. Eine leistungsgerechte Bezahlung, die Förderung Ihrer persönlichen Entwicklung sowie der fachlichen Qualifizierung sind für uns selbstverständlich. Seit 2009 trägt die Evonik Industries AG als familienbewusstes Unternehmen die von der "Initiative der Gemeinnützigen Hertie-Stiftung" vergebene Auszeichnung "audit berufundfamilie".
Deine Aufgaben
Dein Profil
Technical Skills Requirements
- Solid understanding of Integrated Business Planning (IBP – Demand & Supply) business processes including production planning and production execution, CPI-DS, Supply Chain Planning and hands on experience on the configuration in IBP.
- SAP Advanced Planning and Optimization (APO - DP, PP-DS, SNP)/SCM experience will be an advantage.
- Minimum of five years’ experience in general (SAP APO / Production / Supply Chain)
- At least one to two years’ experience in IBP
- IBP Implementation experience will be an advantage.
- Certified SAP Professional and working experience in S4/HANA environment Will be an advantage.
Standard Requirements
- University degree, preferably in the field IT, Business, Engineering or a comparable education.
- Strong analytical and learning skills, ability to understand complex situations.
- A team player, meticulous, able to work under pressure and tight deadlines.
- Ability to work with a diverse international team with colleagues in Germany, the United States, Costa Rica and Malaysia.
- Service oriented and ability to travel for SAP know how transfer.
- Strong communication skills both verbal and written in English.
- Proficiency in German a plus.
Job-ID: R17208
